Terms & Conditions
Postage Charges
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Comics Standard
|
Location
|
Price of First Item
|
Subsequent Items
|
|
UK
|
£2.50
|
£0.35
|
|
Europe
|
£6.50
|
£0.35
|
|
International
|
£7.50
|
£0.35
|
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Graphic Novel Standard
|
Location
|
Price of First Item
|
Subsequent Items
|
|
UK
|
£2.50
|
£2.50
|
|
Europe
|
£6.50
|
£6.50
|
|
International
|
£7.50
|
£7.50
|
Delivery Schedule
Providing your comics are in stock we aim to process your order within 3 working
days. Orders will be sent by first class recorded mail. All orders have VAT included
where applicable.
Privacy Policy
2 Tone Comics is committed to ensuring that your privacy is protected. When you
place an order over the telephone we will need to know your name, delivery address,
credit or debit card number and expiry date, e-mail address and telephone number.
This is simply to enable 2 Tone Comics to fulfil your order and notify you of the
status of your order. We operate a simple ‘non disclosure’ to third parties policy.
Any information we collect is purely for our internal use. We will only use the
information that we collect about you lawfully (in accordance with the Data Protection
Act 1998).
Returns Policy
Under the Consumer Protection Distance selling regulations 2000 you have the right
to cancel your order or reject goods, within 7 working days of the goods being delivered.
If you are not happy with any of the items you have received please contact us immediately
via telephone 01422 845666 of Notify us by email at
amonkey21@aol.com stating your name, order details and contact details and
a brief description of the items you are unhappy with.
Faulty goods
We will be happy to replace faulty goods. We request you return faulty goods by
first class delivery (postage incurred will be credited back to you).
Non faulty goods
You will be liable for the cost of postage and re-shipping if you wish to exchange
non faulty goods. This does not affect your statutory rights. Please take care of
the goods whilst they are in your possession. Goods must be returned in perfect
condition. Please ensure goods are returned to us within 7 days of receipt. Any
refund will be for the value of the goods only (excluding postage). Your account
will be credited no later than 7 days AFTER we receive the goods back. It is your
responsibility to ensure the goods are returned safely.